Premium virtual events for remote and hybrid teams

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Kits by Food Craft is now ready to host in-person events in New York & Dallas-Fort Worth. From mixology and cooking to crafting. It's time to have fun, collaborate, and get creative with your team! We also offer virtual experiences, corporate care packages and DIY kits. To learn more about us, see here and speak to our Event Concierge and schedule a call here.

Kits By Demand are available upon request for a minimum of 15 kits per group. We require 15 business days lead time to process your custom. You can schedule a call here to get started.

We offer a variety of unique food, craft, and drink experiences on our platform. You can view our complete list of events here. Can’t find what you are looking for? Speak to our team and we can customize an experience for you through Kits by Demand. Schedule a call here.

We currently do not have a physical location or studio yet. Our instructors will travel to your on-site location. We require access to tables, chairs, electricity, garbage cans, a sink, and water.

For every 15 guests, we have 1 host.

Yes! We offer DIY kits for you to enjoy at home with your family! Visit our shop or customize a kit for your group. You can schedule a call here.

Yes we can. Hosting fees start at $500 per event! This includes a host and instructor.

All experiences include kits and materials needed for the experiences. Non-perishable kits are shipped to your on-site location. Fresh ingredients are brought by the instructor on the day of the event.

Your 1-hour in person event includes two on-site hosts and kits shipped to your location with free shipping.

All events are 1-hour in-person live demonstrations of various menus included in the kit. An option to host it for a shorter period of time. Additional time will include an additional charge.

Yes we do! Contact experience@foodcraftnyc.com to get started

We have videos as snippets of events. You can check the event reels here. If you’d like to learn more about our events, speak to our team and schedule a call here.

We can offer kits and experiences by demand which are events specific to your needs and requests. Learn more about them here or you can schedule a call here to get started.

A minimum of 15 guests per event. Contact our team for events with over 100 guests.

As of the year 2022, our in-person events are held in New York City and Dallas Fort Worth only.

As a support to our entire team, a minimum auto gratuity of 10% of the total bill will be added to the final invoice.

Our experiences start at $65/per person which includes materials and instructors. A $100/instructor transport fee will be applied. Other fees may include credit card processing fees and 10% auto gratuity

Kits by Food Craft doesn’t collect booking fees. Other charges may apply as follows: Auto-Gratuity - Starts at 10% Credit Card Processing Fees - 3%

This is a 3% processing fee for paying a credit card. We accept payment through Chase direct deposit which is NOT subject to fees. Down Payment upon booking must be paid by credit card.

Schedule a call with our sales team to see your options. You may also email experience@foodcraftnyc.com Depending on your number of guests, we can apply discounts, and options for event-only or kit-only experiences are available.

We offer discounts for 50 guests or more. Email experience@foodcraftnyc.com to learn more.

You can schedule a call here or call our team at 347 652 2143 from 10 am - 9pm EST.

Please send an email at support@foodcraftnyc.com

The best way to check the availability right now is to email experience@foodcraftnyc.com

You can review Kits by Food Craft Policy and Terms and Conditions.

After your booking, you will receive an event confirmation from experience@foodcraftnyc.com. You can share the number of attendees and kits you’d like us to bring during the event. If requested, we can create a guest registration form to collect sign ups! Guest registration will close 10 business days from your event date and no later than 2:00 pm EST.

We ask for a 10 business day lead time to secure instructor availability.

Head over to our events page, choose your event and request a quote. Guest registration forms will be shared within 24 hours to collect shipping addresses.

Yes we can with a required down payment. To secure the date and time, the first 10 kits must be paid for. Without an initial down payment, your selected date and time will remain open for others to book.

We accept additional guests free of charge, 10 business days before the day of the event. For more questions, coordinate with our Event Booking Concierge at experience@foodcraftnyc.com Expedited fees will apply for last-minute registration (7-9 business days before the event)

Typically, non-perishable kits are shipped to the on-site location. We only ask for 1 address to ship the kits. Any perishable ingredients will be hand-delivered on the day of the event.

A minimum of 10 kits as a downpayment must be paid by credit card and is non-refundable. After the guest registration, we will send a final invoice for additional guests and other charges.

Yes you are able to do so. To collect details to add Kits by Food Craft as a vendor to your system, email experience@foodcraftnyc.com

A copy of your invoice will be shared with you upon payment in full. Reach out to experience@foodcraftnyc.com in case you missed it.

Our payment terms are three (3) business days from the date of the invoice. Overdue payment will be charged 5% of the total invoice amount. Events must be paid in full before the event to avoid rescheduling or event cancellation.

We accept payment through Credit Card & Chase direct deposit which is NOT subject to fees. For purchase orders, we are able to share our W4, reach out to experience@foodcraftnyc.com We are also vendors of Ariba Network Pay.

Recipe cards are provided to the event organizers to recreate the experience

Minimal preparation instructions vary and will be provided by our events team through email.

Every event is different however we ask to have tables and chairs ready upon the instructor's arrival. It's best if there is a garbage can, sink, and access to water nearby. A kitchen setup is not required. Conference room or common area works!

Shipped kits cannot be canceled You can get your 100% refund if you notify us more than 21 business days prior to the event. Cancellation within 13 to 21 business days before the event is subject to 50%. No refund for cancellation made within 12 business days prior to your event date

For any change of date and time we can reschedule it free for you if the change is made more than 21 business days before the event. If the change is made within 13 to 21 business days a $100 will be charged per date and/or time. And 50% of the total bill (excluding shipping & gratuity will be charged if you reschedule within 12 business days and 2 hours prior to the event. If you wish to cancel or reschedule your event please send an email to experience@foodcraftnyc.com.

No, they are not

Our instructors are fully vaccinated. If masks are required, we are happy to follow the protocols!

Are instructors fully vaccinated and would be happy to follow your on-site safety and health protocols?

Kits by Food Craft offers virtual experiences with kits delivered globally. These may be about food, drink, entertainment or arts and craft. We also offer fully customizable corporate care packages, DIY kits in our shop and in person events with live stations. To learn more about us, see here and to speak with us and schedule a call here

Join our community on Instagram to get a chance to win in our monthly giveaways. Like our page, too, on Facebook and follow us on Linkedin.

Kits By Demand are available upon request for a minimum of 15 kits per group. We require 15 business days lead time to process your kits. You can read about our custom kits here and schedule a call here to get started.

Yes! We offer DIY kits for you to enjoy at home with your family! Visit our shop or customize a kit for your group. You can schedule a call here.

All events are 1-hour live demonstrations of various menus included in the kit. An option to host it for a shorter period of time. Additional time will include additional charge.

Our experiences start at $55/per person which includes materials and instructors. A $100/instructor transport fee will be applied. Other fees may include 3% credit card processing fees and 10% auto gratuity.

We can offer kits and experiences by demand which are events specific to your needs and requests. You can schedule a call here to get started.

Yes we can. Hosting fees will be applied. This includes a host and instructor.

You get 1-hour live experience, materials which includes domestic shipping and taxes.

Maximum of guests per session is 250. If your group size is more than 250, your event could be divided into a break out room or a number of sessions if you are interested You may book an event with at least 5 guests but with a minimum of 8 kits ordered. Events are the best experience when there are not more than 40 guests in one event.

We offer a variety of unique food, craft and drink experiences on our platform. Our most loved event is bubble tea, see here. You can view our complete list of events here. Can’t find what you are looking for? Speak to our team and we can customize an experience for you through Kits by Demand. Schedule a call here.

Our events are enjoyed best when live. Recording the event of any kind is against our policy. However, if you’d like to learn more about our events, speak to our team and schedule a call here.

We offer discounts for 50 guests or more. Email experience@foodcraftnyc.com to learn more.

This is a 3% processing fee for paying a credit card. We accept payment through Chase direct deposit which is NOT subject to fees. Down Payment upon booking must be paid in credit card.

We offer free domestic shipping in all states not including Alaska, Puerto Rico and Hawaii. These 3 states are subject to +$20/kit shipping fee.

As a support to our entire team, a minimum auto gratuity of 10% of the total bill will be added to the final invoice.

Schedule a call with our sales team to see your options. Depending on your number of guests, we can apply discounts and options for event only or kit only experience is available.

Our events start at $55/kit which includes 1-hour live event, materials and free domestic shipping. Private events must have a minimum of 8 kits ordered. Other fees may include like credit card processing fee and gratuity

Kits by Food Craft doesn’t collect booking fees. Other charges may apply as follows: Auto-Gratuity - Starts at 10% Shipping & Import Fees for International Shipments Optional Insurance Fee - $5/person Upgrades

Please send an email at support@foodcraftnyc.com

You can schedule a call here or call our team at 347 652 2143 from 12 nn - 9pm EST.

You can review Kits by Food Craft Policy and Terms and Conditions.

We accept additional guests free of charge, 10 business days before the day of the event. For more questions, email us at experience@foodcraftnyc.com Expedited fees will apply for last minute registration (3-9 business days before the event)

See our events page and select an event and click “check availability”

Yes we can with a downpayment required. To secure the date and time, the first 8 kits must be paid for. Without an initial down payment, your selected date and time will remain open for others to book.

After your booking, you will receive an event confirmation. Our Event Booking Concierge will share a guest registration form, collection of shipping addresses. We ask you to share this form to your guests. Guest registration will close 10 business days from your event date and no later than 3:00 pm EST. Right after the guest registration, we will proceed with kit shipment.

Head over to our events page, choose your event, fill out a booking form and pay for the deposit. Guest registration forms will be shared within 24 hours to collect shipping addresses.

Yes, you can still join the event as a view-only guest at $15. A shopping list can be provided upon request. To arrange this, please reach out to experience@foodcraftnyc.com. You may also reach out to your Event Organizer if she approves the expedited fee, starting at $20/kit, we may be able to process your kit.

We ask our event organizer to share the Food Craft guest registration form to their team. Guests’ addresses will remain confidential and will be deleted after the event. You may also provide a sheet with name, email and complete shipping address. International guests must have a phone number and email address.

Reach out to support@foodcraftnyc.com for corrections in your shipping information. For any address corrections on shipped kits, a fee may apply.

A copy of your invoice will be shared with you upon paying in full. Reach out to experience@foodcraftnyc.com in case you missed it.

Yes you are able to do so. To collect details to add Kits by Food Craft as a vendor to your system, email experience@foodcraftnyc.com

A minimum of 8 kits as a downpayment must be paid in credit card and is non-refundable. After the guest registration, we will send a final invoice for additional guests and other charges.

Our payment terms are three (3) business days from the date of the invoice. Overdue payment will be charged 5% of the total invoice amount. Events must be paid full before the event to avoid rescheduling or event cancellation.

We accept payment through Credit Card & Chase direct deposit which is NOT subject to fees. For purchase orders, we are able to share our W4, reach out to experience@foodcraftnyc.com We are also a vendor of Ariba Network Pay.

Yes, but a re-shipment fee of $35 for domestic and/or $35+Import Fee+Shipping Fee for international shipment applies. We do not guarantee that the kit will arrive in time for your event.

Yes, you can! Just call the carrier to arrange a pick up schedule. For packages with tracking numbers that start with 9, call 1-800-275-8777 (1-800-ASK-USPS®). For tracking numbers that start with 1Z, call 1-800-742-5877 (1-800-PICK-UPS®).

Yes, you can with an additional cost. Coordinate with your Event Organizer and note your choice of carrier in the guest registration.

If you're expecting a package, but you've missed the first attempt of delivery, you have options to schedule a redelivery via USPS/UPS website using your tracking number or pick up the package from the nearest UPS Access Point location, a UPS Customer Centre or Post Office. Be sure to track the tracking number to confirm if the package has arrived at a certain pickup location. Packages sent via UPS have tracking numbers that start with 1Z while USPS packages start with 9.

It depends if your kit has already been shipped. For shipped kits sent through UPS, you can update your address online provided you are a MyChoice member. We can do this on your behalf but are subject to fees. For shipped kits sent through USPS, you must call USPS to intercept your package and pick it up at the nearest postal facility. For unshipped kits, we can still update it with no cost

Yes, we do and worldwide.

For shipments flagged as delayed, we arrange reshipment of kits. In any case that the reshipment may not make it on time, we will provide a shopping list. Please email support@foodcraftnyc.com for any assistance.

The tracking status or a delivery notice should indicate where your driver left the package. This could include the front porch, side door, back porch, mailbox or garage area. We recommend you check all possible areas the package might have been dropped off. If you still cannot locate the package please send as an email to support@foodcraftnyc.com to initiate a trace process with the carrier which might take 3-5 business days. You can opt in to reship a new package that starts at $35/kit. Insured kits will be automatically redelivered free of charge when reported missing.

The carrier sometimes doesn’t show an updated status of a shipment due to a number of reasons. For shipments that aren’t moving after at least 3 days, contact support@foodcraftnyc.com to assist you in reporting to the carrier.

Guests must track their own shipments. Tracking details are sent to the email submitted during guest registration. Event Organizers will receive a tracking status of all kits 48 hours before the event.

We apologize for the inconvenience this has caused, please reach out to our support thru support@foodcraftnyc.com, we’ll be happy to assist you.

$30 - Canada $50 - Other Countries $80 - Brazil

Yes! We connect teams and families across countries and we ship internationally. Please keep in mind that additional shipping fees and import and custom fees will apply.

Import fees are typically paid automatically and are billed to Kits by Food Craft. If you received an invoice, please connect with support@foodcraftnyc.com

It starts at $15, depending on each country. Please connect with experience@foodcraftnyc.com to get an estimate.

Unresponsive guests with delivery issues have five (5) business days to schedule a redelivery/pick up with the carrier before the kit returns to Kits by Food Craft. Refund or free redelivery is NOT applicable. If this is not your case, please connect at support@foodcraftnyc.com to get assistance

If you prefer to use Google Meet - We will create the calendar invite and meeting link. If you prefer to use Zoom & other platforms - The Event Organizer will create the calendar invite and meeting link that will be shared with us.

Recording the event is against our policy. You will be provided with a recipe card to recreate the experience.

Preparation instructions will be provided by our events team through email and/or calendar invite

Your household can join you using 1 device. Unregistered guests accessing the live event meeting link are subject to a $15/device fee.

Google Meet is our official hosting platform. However, you may use other platforms such as Zoom, Webex, or Teams.

Recipe cards are provided to the event organizers to recreate the experience No refund and rescheduling for events with zero guest attendees and no communication prior to and the day of the event. Our team will wait 15 minutes past the event time before signing off.

For any change of date and time we can reschedule it free for you if the change is made more than 10 business days before the event. If the change is made within 6 to 10 business days a $150 will be charged per date and/or time. And $300 will be charged if you reschedule within 2 hours to 5 business days prior to the event. Rescheduling is subject to host and instructor’s availability. If you wish to cancel or reschedule your event please send an email to experience@foodcraftnyc.com

Shipped kits cannot be canceled You can get your 100% refund if you notify us more than 21 business days prior to the event. Cancellation within 11 to 20 business days before the event is subject to 50% . No refund for cancellation made within 10 business days prior to your event date

Your kit usually has a QR code to give you access to the recipe card. Send an email to support@foodcraftnyc.com to get a copy of your recipe!

Syrups are best stored in the fridge and the rest in a cool dark place

Uncooked tapioca pearls should be stored in an air-tight container. Cooked pearls can be stored in the freezer

Subscribing to the Crafter Club provides cost-effective pricing, exclusive event access, and significant kit discounts, along with unique perks like branded tools, animal viewing sessions, and priority support.

Corporate teams with a minimum of 15 guests and a maximum of 500. Flexible for changing participants and shipping addresses.

The Crafter Club offers global cultural exploration experiences through virtual events and all inclusive kits of food, drink and craft, for remote and hybrid teams.

Prices include domestic shipping, 1 hour live event with host and instructor and Crafter Kits with materials needed to participate in the virtual event choice.

There is no sign up fee.

Crafter Club Insiders must create an account and complete the onboarding before the 6th day of the billing cycle month to receive the kits for the following month.

The fees in the pricing plans cover materials required for the virtual event, domestic shipping costs, host and instructor fees and any applicable taxes

Spark ($60/guest): Includes 1 craft or wellness virtual event per month with kits delivered. Ignite ($70/guest): Includes 1 food or drink virtual event per month with kits delivered. Joy ($90/guest): Includes 1 fully customizable food, drink, or craft virtual event per month with kits delivered. This package also includes exclusive #JoyPerks, ranging from unique stickers to thoughtful tools that complement the experience.

Sip & Snack Box ($50/guest) are curated collection of delectable treats, beverages, and DIY delights sourced from small businesses per quarter as an add-on.

Monthly Billing Cycle: Charges are made on the sign-up day and then on the 6th day of every subsequent month. Quarterly Billing Cycle: Charges are made on the sign-up day and then every three months on the 6th day of the billing cycle month. Please see Billing and Payments for more information

Contact us at experience@foodcraftnyc.com or call 347-652-2143 to request reactivation. Corporate subscriptions will be subject to a non-refundable reactivation fee of $200.

Yes, participants and shipping address changes are expected and accommodated.

Yes, option to temporarily pause or skip the cycle only after the commitment period of two billing cycles.

Yes, Insiders have the flexibility to upgrade or downgrade their plans before the 6th day of the billing cycle month at no additional fee, except the price difference.

Yes, only after completion of the minimum commitment period.

Purchase order upon request, but recurring charges need to be on a credit card.

Credit cards are required for recurring payments. Payments can also be made through direct deposit. When you sign up and complete onboarding, the first charge will be processed immediately. Subsequent billing will occur on the 6th day of each month for monthly subscriptions, or every three months for quarterly subscriptions. Please see Billing and Payments for more information.

If fewer than 15 guests signed up during the guest registration period, extra paid kits can be gifted to another team member. Please note that Kits by Food Craft do not keep store credits for guest registration that have under 15 guests as inventory has been already accounted for after the confirmation of virtual event preferences.

A 4% credit card process fee will be applied for all payments made through credit card.

Please check Failed Recurring Charges Procedure.

Yes, so long as the chosen day is on the 6th day of any month.

Google Meet is our preferred platform but our team can host on Zoom and Webex.

Make sure you are enrolled in our Joy Corporate Subscription Plan and contact our event experience team to customize your virtual event.

No, you cannot. Once the virtual event is confirmed, the inventory has been accounted for.

Addresses will be collected through a guest registration form or spreadsheet, accessible by the 7th or 8th of the billing cycle month. Guest registration will close on the 15th day of the billing cycle month. Please see Guest Registration to learn more.

Each corporate subscription plan offers two virtual event selections per billing cycle. Crafter Club Insiders can select their preferred virtual events in advance.

Kit insurance included in the shipment does not include missing packages marked as delivered. Please see Kit Issues and Resolution.

Yes, we ship globally. Please note that international shipping and custom fees are additional charges.

Kits are shopping the last week of the month, to be delivered the 1st week of the following month.

See our International Shipping Fees & Import Fees.

Guests are accountable for providing accurate shipping addresses. Incorrect or incomplete entries, like missing apartment numbers, will cause a delay and carriers may return it to our warehouse, offering no refund. Reshipping it will incur a $35/kit fee. Please see Kit Issues and Resolution.

Crafter Club Insider will receive updates from our customer experience team with a kit tracking summary. See Tracking for more information.

There will be up to three Food Craft representatives to support the smooth and fun virtual event. An Instructor to demonstrate the live event, a host to facilitate and moderate and support to ensure the quality of the event. For urgent concerns, please contact us at 347-652-2143.

For valid emergencies or significant kit delays, you may reschedule at no additional fees within the same month subject to instructor availability.

Yes, upon request.

For questions or concerns, feel free to reach out – we're here to help! Kit Support: Email: support@foodcraftnyc.com Virtual Event Support: Email: experience@foodcraftnyc.com Phone: Call: +1 (347) 652-2143 Schedule a Meeting:Click here to schedule a meeting.